Ky.gov
Effective: 10/15/2024

G1.4 Documentation

Legal Authority

Introduction

​​​​​​​​​​​​​​​​​​​​​​​​​​ Once the decision is made to open an in-home or out-of-home care (OOHC) case, registration paperwork is completed with the family. The timeframes for face-to-face contact with the family, as well as the development of the case plan,​​​​ are different for different types of cases however the following policy applies to all cases.


Practice Guidance

Procedure

​Opening a Case

​The SSW completes the following tasks when opening a case:

  1. Obtains hard copy versions of the DCBS-1 Informed Consent and Release of Information and Records, DCBS-1A Informed Consent and Release of Information and Records Supplement, and DCBS-1B Application for Services from the client; 1
  2. Provides the family or client a copy of the DPP-154 Protection and Permanency Service Appeal to inform them of their right to appeal;
  3. Ensures the assessment is current; and
  4. Completes a case plan with the family or client using the following timeframes:
    1. Ten (10) calendar days for OOHC cases;
    2. Fifteen (15) calendar days for in-home cases; and
    3. Fifteen (15) working days for adult protective services.

Ongoing Documentation

The SSW:

  1. Maintains supportive documentation of all visits, ongoing casework, and contacts with clients, community partners, and service providers  in the appropriate TWIST screens;
  2. Enters contacts into TWIST during the calendar month the contact was made unless the contact is made in the last week of the month; and
  3. Enters the contact no later than the fifth (5th) calendar day of the following calendar month, if the contact was made the last week of the month.
    ​

Footnotes

  1. The DCBS-1B is designed to inform clients of their rights and to list categories of services to be provided. 

Documents

Revisions

​​10/2024

  1. Maintains supportive documentation of all visits, ongoing casework, and contacts with clients, community partners, and service providers ​in the hard copy file and in the appropriate TWIST screens;