All information obtained through the process of providing services to client/individuals of DPP, conducting adult or child abuse, neglect or dependency investigations, foster or adoptive home studies and adoption where judgment has been rendered, is deemed confidential.
Applicants for services and clients of DPP are made aware of the information maintained in their case record. Information contained in a client’s case record will not be released outside DPP except as specified by KRS 61.870-61.884, Open Records Act and HIPAA regulations. When statutes are in conflict, the federal law prevails.
Each DPP office, facility and program has in place appropriate administrative, technical and physical safeguards to reasonably secure all information pertaining to a client’s case records and protected health information (PHI) from intentional and unintentional unauthorized use or disclosure.
Any person requesting disclosure of information pertaining to a client’s case record follows the procedures outlined in SOP 30.10 CPS Open Records Request and Disclosure of Information and 30.11 APS Open Records and Confidentiality. Information regarding notice of privacy practices and access to and obtaining a copy of protected health information is located on the tip sheet Health Insurance Portability and Accountability Act Tip Sheet linked in this section.