A4.2 Ongoing Services

Introduction

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Practice Guidance

Procedure

The SSW:
  1. ​​Provides ongoing services, including but not limited to: 
    1. Preventive services; 
    2. Counseling; 
    3. Transitional services; or 
    4. Referral or coordination of services, such as arranging transportation. ​
  2. Has personal contact with the adult at least every 30 calendar days; 1 
  3. Identifies all ongoing services provided as tasks in the family level objective (FLO) or individual level objective (ILO); and 
  4. Documents all contacts with the client or on behalf of the client in the appropriate TWIST screens during the month the contact occurred or no later than the fifth (5th) of the following month if the contact was made the last week of the month, as outlined in SOP G1.4 Documentation
​The FSOS: ​​​

  1. Conducts quarterly case reviews as detailed in SOP G1.5 Supervision and Consultation​. ​

Footnotes

  1. The expectation of such contacts is established in the case plan and agreed to by the adult or the adult's guardian.​​

Documents

Revisions

​7/11/2025

4.  Documents all contacts with the client or on behalf of the client within five (5) working days of the contacts in the case file and in the appropriate TWIST screens during the month the contact occurred or no later than the fifth (5th) of the following month if the contact was made eht last week of the month, as outlined in SOP G1.4 Documentation;