G1.4 Documentation

Introduction

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Accurate and timely documentation and entry of case-related data is necessary to meet all federal, state, and court requirements, as well as ensure continuity of quality services. 

Practice Guidance

  • Documentation of contacts and service provision should be professional, objective, and timely. 
  • The DCBS-1B is designed to inform clients of their rights and to list categories of services to be provided. 

Procedure

​​The SSW:

  1. Completes the following tasks when opening a case: 
    1. ​Obtains hard copy versions of the DCBS-1 Informed Consent and Release of Information and Records, DCBS-1A Informed Consent and Release of Information and Records Supplement, and DCBS-1B Application for Services from the client; 
    2. Provides the family or client a copy of the DPP-154 Protection and Permanency Service Appeal to inform them of their right to appeal; and
    3. ​Ensures the assessment is current; 
  2. Completes a case plan with the family or client using the following timeframes:
    1. Ten (10) calendar days for OOHC cases;
    2. Fifteen (15) calendar days for in-home cases; and
    3. Fifteen (15) working days for adult protective services.
  3. ​Maintains supportive documentation of all visits, ongoing casework, and contacts with clients, community partners, and service providers  in the appropriate TWIST screens;
  4. Enters contacts into TWIST during the calendar month the contact was made, unless the contact is made in the last week of the month; and
  5. Enters the contact no later than the fifth (5th) calendar day of the following calendar month, if the contact was made the last week of the month.​



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Revisions

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