19.2 Receiving the Report

Introduction

​​

The Department for Community Based Services (DCBS) accepts all reports that allege abuse, neglect, or exploitation of individuals who meet the definition of adult under KRS Chapter 209 Protection of Adults. Reports with Individuals who do not meet the definition of adult may be reviewed to determine if the information or allegation meets acceptance criteria for general adult services or is appropriate to refer the caller to other community partners for assistance. Each report is considered for investigation or preventive services. If a report is accepted, the adult may be unable to participate in the investigation or may refuse to be interviewed. However, all reports meeting acceptance criteria for investigations are assigned and completed per KRS 209.020(10). Each level of intervention provides important services and the SSW should always offer preventive or protective services to each adult.
​​​​​​​
The department also accepts reports alleging that an adult died as a result of abuse or neglect. These may include but are not limited to reports by law enforcement, ​​a coroner, or other sources, discovery of the death during an adult or child protective services investigation, or reasonable cause to believe that a previous death was the result of abuse or neglect.

Central intake staff utilizes the following information to determine what investigative/assessment path to assign to each report received:

     
  • Adult Protective Services path-This path is chosen when a report is received that indicates a vulnerable adult is being abused, neglected or exploited in some way. General adult services reports fall under the APS path. ​  
  • Alternate Care APS path-This path is chosen when a resident of a long term care facility is transferred. This track is only applicable during the movement and placement of residents in long-term care that is typically associated with a facility closure.
  • Guardianship path-This path is chosen when an interdisciplinary team (IDT) is assigned by the court. 


Practice Guidance

  • When receiving a report of suspected adult abuse, neglect or exploitation the SSW makes every effort to obtain information that may assist in determining if the adult may be in need of protective services or is in a state of emergency and/or immediate need of protective services. 
  • Any APS report received by DCBS must meet acceptance criteria under KRS 209.020 (10) and (035) prior to the SSW initiating an investigation/assessment. If law enforcement is requesting assistance, the SSW makes every effort to obtain the necessary information to screen the report for acceptance criteria.  If the officer does not have sufficient information for screening criteria or if the report does not meet acceptance criteria, the worker will provide the officer information and resources that might be of assistance.  
  • A report may be made orally or in writing to DCBS.  Anonymous reports are accepted if they meet all other criteria.


Procedure

The SSW:

  1. Makes every effort to obtain from the reporting source the following information:
    1. Name and address or location of the alleged adult victim;
    2. Any person responsible for the care of the adult, if applicable;
    3. Age of the adult;
    4. Nature and extent of the abuse, neglect or exploitation, including any evidence of previous abuse, neglect or exploitation;
    5. Date and time of specific incident;
    6. Identity of the alleged perpetrator of abuse, neglect or exploitation;
    7. Information that may assist in determining if the adult may be in a state of emergency and in immediate need of services; and,
    8. Other information relevant to the safety of the adult and SSW;
  2. Advises the reporting source if additional information is needed before a report meets criteria for investigation;
  3. Completes the following tasks if the reporting source refuses to provide the information or does not have sufficient information to screen for acceptance criteria: ​
    1. Tells the reporting source why the report does not meet DCBS criteria for an investigation;
    2. Provides the reporting source with information regarding community resources that may be of assistance; and
    3. Documents in The Worker Information System (TWIST):
      1. Why the report did not meet criteria; and
      2. Any resource linkage provided to the reporting source, if applicable;
  4. Contacts other agencies, individuals, databases,​ (e.g., Kentucky State Police/Law Information Network of Kentucky (KSP/LINK), Cabinet records (including TWIST), and child abuse and neglect central registry for the purpose of securing additional information which may be relevant in the investigation.



Revisions

​3/1/2023 Delete: 

Law Enforcement Assist path-This path is chosen when law enforcement is requesting assistance and the report does not meet APS acceptance criteria

3/1/2023 Addtion: 

Any APS report received by DCBS must meet acceptance criteria under KRS 209.020 (10) and (035) prior to the SSW initiating an investigation/assessment. If law enforcement is requesting assistance, the SSW makes every effort to obtain the necessary information to screen the report for acceptance criteria.  If the officer does not have sufficient information for screening criteria or if the report does not meet acceptance criteria, the worker will provide the officer information and resources that might be of assistance.  

Completes the following tasks if the reporting source refuses to provide the information or does not have sufficient information to screen for acceptance criteria identify or locate the alleged victim: