4.66 Critical Situations



Practice Guidance

  • When a critical situation occurs, a caregiver initiates attempts to report the situation to the SRA or designee, immediately.
  • Critical situations include: 
  • Serious illness or death of a child; 
  • The child’s abse​nce without leave (AWOL); 
  • Possession of a deadly weapon by a child; 
  • The child is an alleged victim or perpetrator of: 
    • Abuse; 
    • Neglect; 
    • Physical assault; or 
    • Sexual assault; 
  • Alleged criminal activity by the child requiring notification of law enforcement; or 
  • Suicide attempt of a child. 
  • The PCC or PCP agency director or designee, submits a comprehensive written report regarding a critical situation to the SSW.​


The SSW:

  1. Or other staff assigned by the SRA or designee, notifies the child’s family within one (1) working day when a critical situation occurs; 
  2. Ensures that a report has been made to the following agencies, when the situation involves a report of suspected maltreatment: 
    1. Appropriate regional office; and 
    2. Division of licensed child care in the Office of the Inspector General; 
  3. Refers all inquiries from the media to the Cabinet’s office of communications; 
  4. Follows any additional regional procedures as appropriate.